Welcome to Love from Planet

Thank you for choosing Love from Planet for your organic skincare and haircare needs. By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any other policies or guidelines referenced herein. If you do not agree with these terms, please do not use our website.

2. Product Information

• Nature of Business: Love from Planet specializes in organic skincare and haircare products.
• Manufactured & Marketed By: Love from Planet, 165, 2nd floor, Defence Enclave, K Narayanapura Cross, Bangalore-560077, India.
• MRP: The prices of our products are inclusive of all taxes and are subject to change without prior notice.
• Country of Origin: India.

3. Orders and Payment

• Order Placement: By placing an order through our website, you are making an offer to purchase a product. We reserve the right to accept or reject any order at our discretion.
• Payment Methods: We accept various payment methods, including credit/debit cards and other online payment options. All transactions are processed through secure payment gateways.
• Order Confirmation: Once your order is placed, you will receive an email confirmation with details of your purchase. Please ensure that your contact details are accurate to avoid any issues with order fulfilment.

4. Shipping and Delivery

• Shipping: We offer shipping within India. Delivery times may vary based on location and availability of products.
• Delivery Charges: Shipping charges, if applicable, will be displayed at checkout. Free shipping promotions are subject to terms and conditions.
• Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.

5. Returns and Refunds

• Return Policy: Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or damaged upon receipt. Please contact our customer care team for assistance with any issues.
• Refunds: Refunds will be processed only for defective or damaged products. The amount will be credited to the original payment method.

6. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Love from Planet and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Love from Planet will not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by applicable law.

8. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. Please review our Privacy Policy for more details.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

11. Contact Information

For any questions, feedback, or complaints, please contact us:

• Email: sales@lovefromplanet.com
• WhatsApp: 831037118

Thank you for choosing Love from Planet. We appreciate your business and look forward to serving you!